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Second and completely revised and updated edition of the standard work Praktijkboek Bemiddeling. Includes all amendments to the 2018 Mediation Act and the Singapore Uncitral Convention on the Declaration of Enforceability of International Mediation Agreements 2018.


This unique handbook describes every step in the mediation process, both theoretically and practically. This standard work is based on a unique three-dimensional conflict analysis: static, dynamic and personal. Author Willem Meuwissen, one of the leading mediators in the Low Countries, discusses clearly and in detail how conflicting parties move from the impasse to the mediation table. Starting with the mediation promise via the mediation clause and finally the mediation proposal.

The reader gains a clear insight into all negotiation-technical, legal and practical aspects of the mediation protocol and the mediation agreement. These are clearly explained through the classic contract law analysis. Furthermore, the preparation and the successive steps of the mediation process are discussed in detail, as well as the functioning of the mediator, the task of the advisers and special aspects such as voluntary participation, confidentiality and the separate meeting. What happens after the mediation is also discussed in detail, such as the homologation of the mediation agreement by the court or the adoption of a settlement judgment.


In addition, the author, who is also a lecturer at home and abroad, makes an analysis of mediation at an international level and highlights the IPR aspects of the international mediation protocol, the international mediation agreement and the way in which this can be enforced.


This practical handbook concludes with a description of the kaleidoscope of hybrid conflict resolution methods that have been derived over time from conflict mediation. This book contains a range of detailed models in multiple languages. Relevant national and international legal and regulatory texts are also included. All the recent changes introduced by the Mediation Act of 2018 are detailed throughout the book, as is the new UNCITRAL treaty.



This book offers the reader thorough and original insights into conflict settlement outside the court, but at the same time it is much more than a mere legal publication: it tries to provide insight into conflicts and conflict settlement for lawyers and non-lawyers alike.

This book aims to make a modest contribution to improving the knowledge, techniques and modalities of contemporary conflict resolution. It is therefore a practical book for anyone who wants to gain insight into how to deal with conflict creatively and who is looking for the creation of added value, even in conflict.



The management of apartment buildings is a complex and technical legal matter in which the property manager plays a crucial role. The different ownership claims in the same building raise a lot of questions from several legal domains.

On the basis of 111 questions, this book organizes the various rules in a well-arranged manner and thus introduces a systematic approach to the matter. The (legal) questions regarding apartment co-ownership and management are divided into six parts:

- the profession and appointment of the property manager,
- the property manager and the law on co-ownership,
- the property manager and the general meeting,
- the property manager and (construction of) the apartment building,
- some tax aspects, and
- some aspects of conflict management.

Each question is answered concretely and clearly from the point of view of the property manager without losing sight of the bigger picture. In this way, the book offers an important point of reference for anyone who comes into contact with the activities of a property manager: first of all the property manager himself, but also individual co-owners, building promoters, real estate agents, lawyers, architects, etc.

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